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<p>The Miraval Activities Calendar is an interactive guide designed to help you plan your itinerary. To reserve your spot in an activity, you must confirm your itinerary in the <a href="https://bookingportal.arizona.miravalresorts.com">online booking portal</a> or with an <a href="mailto:Arizona.ExperiencePlanning@miravalresorts.com">Experience Planner</a>.</p>


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<p>Miraval has been establishing new safety measures and protocols in collaboration with leading health and sanitation experts. Every decision, new process, and procedure has been made with the safety of our guests and colleagues top of mind.</p>
<p>The Miraval experience has always been about choice, and meeting you where you are. We want you to have as much information available as possible as you make your Miraval reservation and craft your itinerary. Some things will look different, but the core experience will remain the same. To start, all wellness activities will require advance sign up to ensure physical distancing and proper sanitation between classes.</p>
<p>Masks will be required in certain areas. Housekeeping will only be available upon request.</p>
<p>To learn more about what to expect during you stay, click <a href="https://www.miravalresorts.com/wp-content/uploads/2020/08/Miraval_What-to-Expect_PDF-8.17.20.pdf">here</a>.</p>


Safety & Sanitation Protocols

<h3>Miraval is a digital device-free property.</h3>
<p>Digital devices include your cell phone, e-reader, tablet, camera, laptop, bluetooth speakers, headsets, and smart watches.</p>
<p>Mindfulness is the core of the Miraval philosophy. In everything we do, we encourage our guests to live in the present moment, conscious of the unique intersection of mind, body and spirit. In order to foster a tranquil environment for all our guests, please understand and adhere to “Miraval Mode” during your visit with us.</p>
<p>Miraval mode is allowing yourself to unplug and be present. Miraval guests are required to unplug from all digital devices, including your cellphone, e-readers, tablets, and focus on living in the present moment and being aware of your surroundings. Leave your phone in your cell phone sleeping bag your receive at check-in, place it in its cell phone “bed” and enjoy living in the now. We understand that you may want to capture your experience on your phone camera, please do, but be mindful of the other guests on property. If you do need to use your digital device outside of your room, we will show you the designated areas on property where device usage is permitted. Please keep your devices and notifications on silent or in airplane mode.</p>
<p>During your visit you may notice some our colleagues on cellular devices – rest assured this is our means for taking care our guest’s needs and maintaining our beautiful property.</p>
<p>Also, in consideration of those around you, please refrain from using digital devices to take notes in lectures/workshops. Complimentary notepads and pens are provided for your convenience.</p>
<p><strong>I understand that I may be approached by a Miraval staff member to terminate cell phone usage in areas not designated for digital devices. I will be mindful of guests around me when using it in designated cell phone areas.</strong></p>


Miraval Mode – Cell Phone & Digital Device Policy

<p>Miraval welcomes guests who are 18 years of age or older.</p>


Age Requirements

<p>If your package includes resort credits, you may apply them toward any fee-based experience during your Miraval visit. Resort credits can be used for spa services, private sessions and classes and activities that have fees. These credits cannot be transferred between guests or toward future visits, toward purchases in the restaurant/bar, boutique and retail stores, online store, or toward tuition fees for Miraval immersions.</p>
<p>Book your fee-based experience prior to arrival by calling <a href="tel:8008153949">800.815.3949</a> or during your stay with Guest Services.</p>


Resort Credits

<p>Miraval is a non-tipping resort property. We believe a “no tipping” policy is essential to a mindful guest experience. Once you arrive at Miraval, a friendly “thank you” or note on a guest comment card is the best tip you can give and the only one we allow.</p>


Gratuities & Tipping

<p>As much as we love pets at Miraval, there is a no pets policy on our property. We can refer you to a great local pet boarding home for the duration of your stay. Service animals* are the only pets allowed on property and must be under control and on a leash at all times when outside your guest room. Guests who require service animals must inform a Miraval Advisor that they are bringing a service animal prior to arrival.</p>
<p><em>*Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. Guests may be asked what work or tasks the animal has been trained to perform. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA.*</em></p>


Pets

<p>Miraval is a smoke-free environment and we ask that you refrain from smoking in your guest room and all public areas. A fee of $375 will be assessed to remove smoke odor found in guest rooms. Villa rentals may be more. As the safety and efficacy of e-cigarettes have not been fully studied, this policy applies to e-cigarettes as well.</p>


Smoking

<p>To guarantee your reservation, an advance deposit of 50% of your total room reservation is required.</p>
<p>For cancellations made more than 21 days prior to your scheduled arrival date, you will receive a full refund of your deposit. For cancellations made 21 days or less prior to your scheduled arrival date, your advance deposit will be forfeited.</p>


Deposit & Cancellation Policy

<p>Package rates do not include our 25% resort charge or applicable taxes (approximately 15%). These will be added to your bill.</p>
<p>Your resort charge includes access to over 120 weekly wellbeing offerings, full access to our three luxury pools, Body Mindfulness Center, and Wi-Fi.</p>
<p>All fee-based classes, workshops, and programming will be taxed at 6%.</p>
<p>Also subject to applicable taxes are the following: retail purchases, a la carte food and beverage purchases and other services scheduled in addition to what is included in your package.</p>


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